Loved your background around Customer Support and would like to bring you across an exciting opportunity at HighRadius- A FinTech , SaaS Company.
We are looking for a seasoned Support Leader to take the helm of Customer Support for our enterprise SaaS platform. In this high-impact role, you will transform our current support operations into a premier, 80+ person organization focused on delivering flawless and exceptional customer journeys.
About Us
HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury.
HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognised as a market leader by Gartner, IDC, and Forrester.
📌 Customer Support Leader (Hyderabad)
🏢 HighRadius
📍 Hyderabad
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