- Manage accounts receivable (AR) calls to resolve customer queries, disputes, and issues related to billing and payment.
- Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
- Collaborate with internal teams such as medical records, patient access, and insurance verification to resolve claim discrepancies.
- Maintain accurate records of all AR interactions, denials, and follow-up activities.
Job Requirements :
- 1-4 years of experience in AR calling or revenue cycle management (RCM) in the US healthcare industry.
- Solid knowledge of denial handling procedures including appeal processes and regulations.
- Excellent communication skills for effective interaction with customers over phone calls.
- Ability to work independently with minimal supervision while maintaining high productivity levels.
📌 AR Specialist (Hyderabad)
🏢 Webpt
📍 Hyderabad
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