Role & responsibilities

1. Regional Business & P&L; Ownership

- Own the Profit & Loss (P&L;) for the assigned region.
- Drive regional revenue, profitability, and operational performance.
- Monitor and control operational costs, inventory losses, and wastages. Identify opportunities to improve efficiency and increase profitability.

2. Operations Management

- Ensure smooth functioning of all vending machines within the region.
- Monitor machine uptime and service performance.
- Ensure timely execution of replenishment and servicing activities.
- Drive adherence to operational SOPs and service standards.
- Conduct regular field visits to monitor operational performance.

3. Client Relationship Management

- Serve as the primary operational point of contact for regional clients.
- Build and maintain solid client relationships.
- Manage client escalations and ensure timely resolution.
- Ensure high levels of customer satisfaction and service quality.

4. Warehouse & Inventory Management

- Oversee warehouse operations within the assigned region.
- Ensure accurate execution of STN, GRN, stock transfers, and stock issuance processes.
- Monitor inventory levels and ensure stock availability for uninterrupted operations.
- Ensure FIFO practices and proper inventory handling.
- Minimize inventory losses, damages, expiries, and stock variances.
- Maintain accurate inventory records in company systems. 6. Stock Audit & Compliance
- Conduct periodic physical audits of warehouse inventory and vending machine stock.
- Ensure physical inventory matches system inventory.
- Investigate inventory discrepancies and implement corrective actions.



Ensure compliance with company policies, operational standards, and audit requirements.

7. Machine Health & Preventive Maintenance

- Monitor machine performance, uptime, and reliability.
- Ensure preventive maintenance schedules are executed on time.
- Coordinate with technical teams and vendors for machine repairs and servicing.
- Track recurring machine issues and drive perma

Reduce machine downtime and improve asset utilization.

8. Team Leadership & People Management

- Lead, manage, and mentor Operations Executives and Warehouse Executives.
- Monitor productivity, attendance, and performance of field teams.
- Conduct regular reviews, coaching sessions, and performance evaluations.
- Ensure adequate manpower planning and resource allocation.
- Foster a culture of accountability, ownership, and continuous improvement.

Preferred candidate profile

Bachelor's degree in Operations, Supply Chain, Business Administration, Engineering, or a related field.

- 4-5+ years of experience in Operations, Supply Chain, Logistics, Retail Operations, Facility Management, or Vending Operations.
- Experience managing multi-location operations and field teams.
- Strong understanding of inventory management, warehousing, and service operations.

Skills Required

Operations Management

P&L; Management

Inventory & Warehouse Management

Client Relationship Management

Team Leadership

Escalation & Complaint Handling

Data Analysis & Reporting

Process Improvement

Stakeholder Management

Problem Solving & Decision Making

Microsoft Excel and Operational Reporting Tools

📌 Operations Manager (Hyderabad)
🏢 Nutritap Technologies
📍 Hyderabad