We are looking for a highly skilled and experienced Customer Service Executive to join our team at Tata Capital Ltd, responsible for providing exceptional service to clients in the secured business loans (Micro LAP) sector. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and promptly.

- Provide accurate information about products and services to customers.

- Build robust relationships with customers to increase loyalty and retention.

- Collaborate with internal teams to resolve complex customer complaints.

- Develop and maintain knowledge of company products and services.

- Identify opportunities to upsell and cross-sell relevant products to customers.

Job Requirements

- Minimum 1 year of experience in customer service or a related field.

- Excellent communication and interpersonal skills.





- Ability to work in a team environment and collaborate with colleagues.

- Strong problem-solving and analytical skills.

- Adaptability to changing situations and priorities.

- Proficiency in using computer systems and software applications.

About Company

Tata Capital Ltd is a leading financial institution that provides secured business loans (Micro LAP) solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

Disclaimer : This job posting has been aggregated from external source. Role detailscontentand availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Executive - Secured Business Loans (Micro LAP) (Hyderabad)
🏢 Tata Capital
📍 Hyderabad