The Senior Content Specialist is responsible for managing and delivering high-quality content products end to end. The role requires deep domain expertise in Public Records and/or Dockets, and advanced technical proficiency (XML, UNIX, scripting, Python). The role involves managing multiple system platforms: GCS, Alloy, Unix/Linux, LTC, Novus, ERD, People Warehouse, Company Warehouse, EDD. As a Senior Content Specialist, you will lead/ drive workflow and project responsibilities, mentor the team, drive standardization and process excellence, and support a 24/7 coverage model with rotational shifts and work weeks.

About the Role:

- Lead or manage departmental and cross-functional project teams for effective product lifecycle management.

- Ensure integrity and completeness of work products and product databases across all assigned workflows/ tasks.

- Demonstrate expertise in team and adjacent workflows; consult on tactical and strategic initiatives.

- Drive/ participate in standardization, cost savings, and process efficiencies through Lean Six Sigma or similar methodologies.

- Serve as an escalation point for multiple workflows/ tasks and provide expert-level support. Troubleshoot complex issues related to content conversion, workflows, and system/data integrity.

- Design and deliver robust training programmes, verify the work of others, and support new hires/ less experienced staff as they ramp up to proficiency.

- Conduct process audits and contribute to root-cause analyses to resolve bottlenecks and improve KPIs. Participate in enhancement projects, testing, and implementation of new systems or processes.

- Utilize technical expertise to navigate,



troubleshoot and operate various applications such as GCS, Alloy, LTC, Unix/Linux Novus, People Warehouse, Company Warehouse, etc.

About You

- Experience Required: 4+ years of relevant experience.

- Strong technical knowledge and understanding of diverse Content Operations publishing systems/ applications, particularly for Public Records and Dockets content.

- Robust customer-focused mindset with excellent communication skills, both verbal and written, for effective collaboration and reporting.

- Ability to work in a fast-paced environment with changing priorities and requirements.

- Strong technical proficiency in UNIX, scripting, and familiarity with tools such as SharePoint, JIRA, and content publishing platforms.

- Strong understanding of global workflows and process improvement methodologies (Lean Six Sigma certified preferred).

- Excellent problem-solving and troubleshooting skills for complex data and system issues.

- Ability to contribute/ drive training programmes and process documentation reviews, and mentor new hires/ less experienced staff.

- Preferred Technical Skills: Operating Systems (Windows, UNIX); Programming (C, C++, C#, .NET); Databases (Oracle, MS SQL, MS Access); Web Technologies (XML, HTML); Tools (Mainframe, Power Automate, Smartsheet, JIRA, Power BI).

- Must be open to rotational shifts (including nights) and rotational work weeks (e.g., Tuesday-Saturday, Sunday-Thursday) to support 24/7 coverage .

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Content Specialist/ Senior Content Specialist II (Hyderabad)
🏢 Thomson Reuters
📍 Hyderabad