Educational Requirements

Bachelor of Engineering,BTech,BSc,BCA,MTech,MCA,MSc

Service Line Data Analytics Unit

Responsibilities

- Strong hands-on experience in Informatica PowerCenter (PC)
- Strong experience in Informatica Intelligent Cloud Services (IICS)
- Extensive experience in production support / ETL support environments
- Strong knowledge of workflow monitoring, session management, and job troubleshooting
- Expertise in handling production incidents, batch failures, and performance issues
- Strong SQL skills for data validation, analysis, and reconciliation
- Experience with Unix/Linux commands for troubleshooting and job support
- Knowledge of job scheduling tools and batch processing systems
- Hands-on experience in incident management tools (ServiceNow, Remedy, JIRA, etc.)
- Understanding of SLA, KPI tracking, and escalation management
- Experience in release/deployment support and environment management
- Strong analytical and troubleshooting skills

Additional Responsibilities:

- 5 to 9 years of relevant IT experience
- Strong experience in Informatica PC + IICS production support
- Proven experience in handling critical incidents, SLA-driven environments, and L2/L3 support




- Strong SQL and troubleshooting expertise
- Experience working in 24/7 support environments (if required)
- Valuable stakeholder communication and coordination skills

Educational Qualification

Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline

Work Location Hyderabad (HYD)

Technical and Professional Requirements:

- Experience with cloud-based data integration environments
- Exposure to data warehousing concepts and ETL architecture
- Familiarity with databases such as Oracle, SQL Server, DB2, Snowflake, etc.
- Experience in support automation and monitoring tools
- Knowledge of audit compliance and reporting in support environments
- Ability to mentor junior team members

Preferred Skills:

- Technology->Data Management - Data Integration->Informatica->Informatica - Informatica Power Center
- Foundational->Maintenance and Production Support process->Support Process - Transition
- Technology->Data on Cloud - Datastore->Cloud based Integration Platforms->Informatica Intelligent Cloud services(IICS)

📌 Informatica PC + IICS Production Support Professional (Hyderabad)
🏢 Infosys
📍 Hyderabad