We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs)

- This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.
- Key Responsibilities
- Act as the first point of contact for clients post-onboarding
- Assist the CSM team in understanding client requirements and priorities
- Coordinate between internal teams and clients to ensure timely updates and follow-ups
- Help track deliverables and ensure SLAs are met
- Maintain explicit communication records and update CRMs accordingly
- Handle client feedback, concerns, and route them to appropriate internal stakeholders
- What Were Looking For
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and work under pressure
- Good understanding of customer service processes
- Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
- Fresher or 1-2 years of experience in customer-facing roles preferred
- Location: Hyderabad, India
- WFO only
- Skills:Client Management and Client Servicing

📌 Client Communication Professional (Hyderabad)
🏢 Intandemly
📍 Hyderabad