The Senior Executive - Sales is responsible for achievingtheir assigned sales plan by generating profitable revenue growth through the developmentof recent business and the retention of existing business within their assignedaccounts.
JOBROLE RESPONSIBILITIES:
Generatingleads through cold calling converting leads into customer for the company.
Travelsto customer sites for face-to-face meetings to gather information about theirbusinesses and identify opportunities for solutions.
Buildssuccessful partnerships with key stakeholders at all levels of customersorganizations to cultivate relationships and generate revenue opportunitiesacross all product and service lines.
Presentssolutions to customers to gain approval of proposals and move forward with thesales process.
Visits customersto confirm their satisfaction with company products and services and toidentify issues that need to be addressed.
Meetswith customers to discuss complaints and obtain supporting documentation (e.g.,invoices, etc.).
Facilitatesresearch of customer complaints (e.g., late deliveries, damages, billingquestions, etc.) to determine appropriate resolution personnel.
Discussescomplaints with companys personnel (e.g., business center managers,operations, billing, drivers, etc.) to determine corrective actions andresolutions.
Follows-upwith customers to ensure successful problem resolution.
Sharescustomer problems with managers and operations teams to provide awareness onrecurring customer issues.
Maintainsand monitors records of customer information and account performance to tracksales performance to objectives.
Reviewsvarious Business Information and Analysis reporting tools to assess accountperformance and generate reports for management.
SKILLSAND KNOWLEDGE REQUIREMENTS
- Experience in generating new and repeat sales by providing services and technical information.
- Experience in conduction customer and competitive analysis.
- Negotiation skills and the ability to develop strong working relationships.
Good listeningskills and the ability to anticipate business needs.
Knowledge ofCRM software and Microsoft Office Suite.
Customer serviceattitude with excellent negotiation skills.
EducationalQualifications:
MBA Degree orequivalent
RelevantExperience:
3-5 years Salesexperience in Logistics Industry.
Proven trackrecord of managing sales territories across medium and large size customers.
Excellentnegotiations and communication skill.
Experience inworking with multiple industry segments preferred.
Ability tocommunicate in regional languages.
Competencies
Achieve Result
Serve and Delightyour customers
Collaborate withothers
Primary Responsibilities:
- The Senior Executive - Sales is responsible for achieving their assigned sales plan by generating profitable revenue growth through the development of new business and the retention of existing busine
- Pay Rate:
- Contract Types:
- Time Constraints:
- Compliance Related:
- Union Affiliation:
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