Process Type: Inbound Voice (Customer Support)

Qualification: Any Graduation

Languages Required: English & Hindi (Regional language proficiency preferred)

Working Days: 6 days a week, 1 rotational week off

Transportation: 2,000 Transport Allowance {per day 80rs}

________________________________________

Compensation

For freshers:

Hi-Tech City: 16,200 CTC | 16,000 Take Home (NAPS)

Travel Allowances : 2000

For Experienced Candidates:

19,000 CTC | 14,500 Take Home

Reach out our recruiters for more details and interview scheduling

Sai Teja - (phone hidden)

Nishitha - (phone hidden)

Akshaya - (phone hidden)

Vamsi - (phone hidden)

Akhila - (phone hidden)

Saikiran - (phone hidden)

Padma - (phone hidden)

________________________________________

Position Summary

Customer Care Specialists are responsible for managing inbound calls from customers regarding a wide range of banking products and services. They respond to inquiries, resolve issues, and ensure high levels of customer satisfaction through professional communication and service delivery.

Specialists must possess excellent communication abilities, a robust grasp of customer handling

________________________________________

Key Responsibilities

Handle inbound customer calls and provide accurate information regarding banking products and services.





Clarify customer queries and determine appropriate solutions.

Research, troubleshoot, and resolve issues efficiently.

Escalate unresolved queries to the appropriate department when needed.

Complete transactions and maintain accurate documentation.

Cross-sell suitable banking products based on customer requirements.

________________________________________

Education

Undergraduates / Graduates are eligible to apply.

Note: Pursuing Higher Education & B. Pharmacy students are not eligible.

________________________________________

Required Skills & Competencies

SVAR Score: 50 & above

Excellent verbal communication in English & Hindi

Regional language proficiency preferred

Basic computer knowledge and familiarity with MS Office tools

Strong telephone etiquette and active listening skills

Sound decision-making, logical reasoning, and numerical ability

Customer-oriented mindset with patience and empathy

Reach out our recruiters for more details and interview scheduling

Sai Teja - (phone hidden)

Nishitha - (phone hidden)

Akshaya - (phone hidden)

Vamsi - (phone hidden)

Akhila - (phone hidden)

Saikiran - (phone hidden)

Padma - (phone hidden)

Looking for immediate to early joiners.

📌 Customer Support | 2.5 LPA - 3.0 LPA | Freshers Preffered | WFO (Hyderabad)
🏢 Tharare Global Solutions
📍 Hyderabad