07 Aug
|
Naukri E-hire Campaign
|
Hyderabad
07 Aug
Naukri E-hire Campaign
Hyderabad
Roles and Responsibilities :
- Handle customer inquiries via phone calls, emails, or chats in a professional and courteous manner.
- Resolve customer complaints and concerns in a timely and efficient manner.
- Process transactions, resolve issues, and provide product information to customers.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 1-4 years of experience in an international BPO/call center environment.
- Robust communication skills for handling US process voice calls.
- Ability to work on night shifts (rotating schedules).
- Proficiency in processing international voice processes.
📌 International Voice Process (Hyderabad)
🏢 Naukri E-hire Campaign
📍 Hyderabad