Job Title: Project Manager ETL Support

Location: Hyderabad
Experience: 8–15 Years
Employment Type: Full-Time

Job Description

We are looking for an experienced Project Manager – ETL Support to lead and manage ETL production support operations, ensuring high availability, stability, and performance of enterprise data integration platforms.

The ideal candidate should have solid experience in managing ETL support teams, incident management, stakeholder communication, SLA adherence, and production support environments.

Key Responsibilities

- Lead ETL Production Support and Application Support teams.
- Manage incidents, problem management, and service requests.
- Ensure SLA adherence and timely resolution of production issues.
- Monitor ETL jobs, data pipelines, and batch processing activities.
- Drive root cause analysis and preventive actions for recurring incidents.
- Coordinate with development, infrastructure, and business teams.
- Manage team utilization, project delivery, and support governance.




- Prepare status reports and conduct stakeholder reviews.
- Handle escalation management and service delivery metrics.
- Drive process improvements, automation, and operational excellence.

Mandatory Skills

- Project Management / Delivery Management
- ETL Support Operations
- Informatica / SSIS / Talend / DataStage
- SQL & Database Management
- Incident & Problem Management
- Production Support
- SLA & Service Delivery Management
- Team Management
- Linux/Unix Environment
- Monitoring Tools (Splunk, Dynatrace, ELK, Nagios)
- Scheduling Tools (Control-M, Autosys, UC4)

Preferred Skills

- Data Warehouse Concepts
- Cloud Platforms (AWS, Azure, GCP)
- Python / Shell Scripting
- ITIL Processes
- Big Data Technologies (Hadoop, Spark, Kafka)

Education

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.

📌 Project Manager (Hyderabad)
🏢 HCLTech
📍 Hyderabad