Job Summary

We are looking for a skilled and customer-focused Front Office Manager to lead the front office operations at our Jubilee Hills branch. The ideal candidate will ensure a seamless experience for pet parents, supervise the reception team, and maintain efficient day-to-day operations.

Key Responsibilities

- Manage the daily operations of the front office and reception.
- Lead and supervise the reception team.
- Ensure smooth appointment scheduling and patient registration.
- Deliver an exceptional customer experience and handle client escalations.
- Coordinate with doctors, technicians, grooming, boarding, and pharmacy teams.
- Monitor billing, payments, and daily cash collections.
- Maintain accurate patient records and front office reports.
- Ensure cleanliness, professionalism, and service standards at the hospital.
- Train and mentor front office staff to maintain high service quality.

Qualifications





- Bachelor's Degree in any discipline.
- 3+ years of experience in front office, customer service, hospital administration, hospitality.
- Previous experience managing a team is preferred.

Skills Required

- Excellent communication and interpersonal skills
- Strong leadership and team management
- Customer service orientation
- Problem-solving and conflict resolution
- Organizational and multitasking abilities
- MS Office and basic computer proficiency

Why Join Seven Oaks?

- Work with one of Hyderabad's leading multi-speciality pet hospitals.
- Professional growth and learning opportunities.
- Positive and collaborative work environment.
- Competitive salary and career advancement opportunities.

📌 Front Office Manager (Hyderabad)
🏢 Seven Oaks Pet Hospital.
📍 Hyderabad