- Develop and implement ServiceNow modules such as Policy & Compliance, Risk Management, Audit Management, and Vendor Risk
- Configure risk assessments, control testing, policy lifecycle, and issue management workflows
- Customize using Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer
- Build and maintain integrations with external systems using REST/SOAP APIs
- Ensure data integrity, compliance tracking, and reporting dashboards
- Collaborate with stakeholders to gather requirements and deliver scalable solutions