• Understand customer needs and requirements to develop effective quality control processes
• Devise and review specifications for products or processes
• Lead QMS system in the organization and ensure compliance of the system
• Create, review, revise and maintain quality documentation such as
Quality manuals, Quality procedures,SOP, formats etc of all the inter departments
• Lead and conduct Improvement activities to enhance the Quality management systems
• Interfacing production, technical and other interrelated departments to ensure products, processes comply with all relevant requirements of QMS
• Preparing audit plans, conducting audits, creating audit findings reports, including closing the audit findings through CAPA by proper corrective and preventive actions.
• Conduct Management review meetings along with the top management & all HODs
• Analysing failures, corrective actions, and preventive actions to respond to the customer complaints if any
• Coordinate with production and technical team on executing Risk assessments & its closure
• Direct changes in process or product to ensure timely execution of Change managements
• Management of IQ, OQ, PQ validations and management of its records
• Assists all inter departments in standardization and simplification of documentation, records management band better document control to have smooth workflow
• Prepare, plan and execute training related to the QMS system in the organization.
• Set requirements for raw material or intermediate products for suppliers and monitor their compliance
• Oversee all product development procedures to identify deviations from quality standards
• Inspect final output and compare properties to requirements
• Keep accurate documentation and perform statistical analysis
• Solicit feedback from customers to assess whether their requirements are met
• Submit detailed reports to appropriate executives
• Be on the lookout for opportunities for improvement and develop current efficient procedures