- Supervise and manage daily operations of the team, ensuring efficiency and productivity.
- Coordinate with various departments to ensure seamless workflow and resolve operational issues.
- Develop and implement process improvements to increase productivity and quality.
- Analyze performance metrics and provide feedback to team members for improvement.
- Ensure compliance with company policies and procedures.
- Collaborate with management to develop and implement strategic plans.
Job Requirements
- Proven experience in operations supervision, preferably in the BPO industry.
- Robust knowledge of international operations and processes.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving and conflict resolution skills.
- Experience with team management and development.
- A graduate degree is required for this position.
📌 Operations Supervisor - International (Mansarovar)
🏢 TP
📍 Mansarovar
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