- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service and ensure satisfaction.
- Work effectively in a team environment to achieve goals.
- Maintain accurate records and reports of customer interactions.
- Stay updated with product knowledge and industry trends.
- Contribute to the growth and improvement of the organization.
Job Requirements
- Graduate degree from a recognized university.
- Excellent language proficiency, particularly in B2.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficient in using CRM software and other relevant tools.
- Solid problem-solving and analytical skills.