1. Presales Executive (Inside Sales / Tele-consultant)
Reports To: Showroom Manager / Sales Head
Role Objective: Convert inbound inquiries (website, social media, walk-in leads) into confirmed
showroom appointments or design consultations. This is a consultative, relationship-building
rolenot a cold-calling job.
Key Responsibilities
Lead Qualification: Call warm leads who have interacted with marketing campaigns.
Understand their requirements (e.g., 3BHK apartment, kitchen remodel, budget,
possession timeline).
Pitching Ecosystem: Educate potential clients about the brands USPs (e.g., European
hardware, 10-year warranty, factory finish, 45-day delivery).
Appointment Scheduling: Persuade qualified leads to book a design consultation at
the experience center or a virtual meeting with an interior designer.
CRM Management: Maintain accurate, up-to-date records of all lead interactions,
follow-up dates, and appointment statuses in the CRM.
Pipeline Nurturing: Follow up with cold or hesitant leads with relevant content (e.g.,
new lookbooks, ongoing festive discounts).
Requirements & Skills
Experience: 13 years in presales, inside sales, or customer relationship roles
(experience in interior design, real estate, or premium home decor is a massive plus).
Communication: Exceptional verbal and written communication skills; ability to sound
warm, professional, and knowledgeable over the phone.
Tech Savvy: Familiarity with CRM tools (like HubSpot, Salesforce, or LeadSquared) and
WhatsApp Business.
Understanding Space:



A basic understanding of floor plans and home layouts is highly
advantageous.
2. Front Desk Executive & Showroom Host
Reports To: Showroom Manager
Role Objective: Act as the face of the brand. This role ensures every walk-in customer
experiences a warm, luxury hospitality setting while managing the administrative flow of
the experience center.
Key Responsibilities
Guest Hospitality: Welcome walk-in clients, offer refreshments, and manage the guest
lounge area to ensure a premium first impression.
Walk-in Tagging & Assignment: Quickly assess the nature of a walk-in visitor and
smoothly assign them to an available Interior Designer or Sales Consultant.

Showroom Readiness: Ensure the modular kitchen and wardrobe displays are pristine,
well-lit, and functional throughout the day.
Calendar Management: Coordinate the daily schedule of the showroom, tracking
pre-booked design appointments and designer availability.
Admin Support: Handle incoming phone calls, manage vendor couriers, track
showroom utility bills, and maintain office/pantry inventory.
Requirements & Skills
Experience: 12 years as a front office executive, receptionist, or customer service
representative (hospitality, aviation, or luxury retail backgrounds are ideal).
Appearance & Presence: Excellent grooming, pleasant demeanor, and high emotional
intelligence.
Organizational Skills: Multi-tasking pro who remains calm and welcoming during peak
weekend rushes.
Basic Tools: Proficiency in MS Office (Word, Excel) and Google Workspace.

📌 Telecaller Receptionist (Bengaluru)
🏢 Futur Decor Solutions
📍 Bengaluru