- Supervise and manage daily operations of the team, ensuring efficiency and productivity.
- Develop and implement strategies to improve operational performance and customer satisfaction.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze operational data and metrics to identify areas for improvement.
- Train and develop team members to enhance their skills and knowledge.
- Ensure compliance with company policies and procedures.
Job Requirements
- Proven experience in operations management, preferably in the BPO industry.
- Robust leadership and communication skills are essential.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent problem-solving and analytical skills are required.
- Experience in managing international operations is preferred.
- Strong attention to detail and organizational skills are necessary.
📌 Operations Supervisor - International (Mansarovar)
🏢 TP
📍 Mansarovar
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