Job Title: Client Host / Corporate Guest Relations Executive
Department: Corporate Facilities & Administration / Client Services
Reports To: Facilities Manager / Administration Head
Job Type: Full-Time
Job Purpose
Key Responsibilities1. International Client &

- Act as the dedicated point of contact for visiting international clients (onshore teams) and high-profile internal leaders from arrival to departure.

- Coordinate custom itineraries for client visits, including greeting them upon arrival, arranging workspace allocation, and organizing catering/refreshments.

- Confidently guide guests through the facility, ensuring they reach designated offshore delivery centers (ODCs) or meeting rooms smoothly.

2. Strict Security & Compliance Gatekeeping

- Enforce the company's Non-Disclosure Agreements (NDAs) and information security policies by ensuring all visitors are properly vetted, badged, and registered in the Visitor Management System.

- Monitor client-specific bay access rules, ensuring unescorted or unauthorized individuals do not cross into secure, restricted BPO operations floors.

- Collaborate closely with Corporate Security teams to handle data-privacy protocols (like temporary smartphone/camera tracking or restrictions) for external visitors.

3. Front-of-House & Shared Services Operations

- Manage premium conference rooms and executive boardrooms, verifying that audio-visual (AV) setups, video conferencing links (Teams/Zoom),



and presentation tools are working flawlessly before a meeting begins.

- Liaise directly with internal support functions (Admin, Transport, IT Helpdesk, and Cafeteria) to ensure rapid resolution of any client requests.

- Handle high-volume incoming corporate queries, routing calls or emails to respective business unit heads efficiently.

Skills & Competencies

- Corporate Communication: Exceptional verbal and written English communication skills suitable for interacting with global corporate leadership (US, UK, APAC clients).

- Agility & Problem-Solving: Ability to handle rapid, last-minute changes to scheduling, room bookings, or travel delays typical in a fast-paced BPO environment.

- Compliance Awareness: A explicit understanding of basic corporate security guidelines (like ISO 27001 or GDPR frameworks regarding visitor data logging).

- Professionalism & Polish: Ability to represent a major corporate brand, maintaining high standards of business-formal grooming at all times.

- Experience: 13 years of experience in corporate front-desk, executive administration, airline ground handling, or customer service operations within a large IT/BPO or MNC setup.

- Shift Flexibility: Willingness to occasionally work in flexible shift timings or extended hours to align with international client time zones (US/UK shifts) during major visits.

DM - (phone hidden) (Nancy)

Email- [email protected]

📌 Guest Relation Executive (Female Only) || Immediate Joiner || Jaipur
🏢 Team Vertex Cosmos
📍 Jaipur