- Manage front desk operations, including handling guest inquiries and resolving issues.
- Develop and implement effective guest relation strategies to enhance customer satisfaction.
- Collaborate with other departments to ensure seamless guest experiences.
- Provide exceptional customer service by responding promptly to guest requests and concerns.
- Maintain accurate records of guest interactions and transactions.
- Identify opportunities to upsell and cross-sell services to increase revenue.
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Guest Relation Executive (Thrissur)
🏢 HiLITE Group
📍 Thrissur
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