Skill required: Retirement Solutions - Data Entry Services
Designation: Customer Service Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do
- Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence.
- Respond to client service needs and own end to end identified tasks through a centralized service model.
- Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations,
- Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products.
- Submits and tracks service request work items appropriately in partnership with business partners.You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan ImplementationProcess of inputting, updating, or managing information in various digital formats.
This includes tasks such as typing data into spreadsheets or databases, verifying accuracy, and ensuring that information is organized and accessible. Data entry services are often outsourced to specialized providers for efficiency and accuracy in handling large volumes of data.
What are we looking for
- Ability to establish strong client relationship
- Ability to meet deadlines
- Written and verbal communication
- Problem-solving skills
- Ability to work well in a teamStrong verbal and written communication skills.
Roles and Responsibilities:
- In this role you are required to do analysis and solving of lower-complexity problems
- Your day to day interaction is with peers within Accenture before updating supervisors
- In this role you may have limited exposure with clients and/or Accenture management
- You will be given moderate level instruction on daily work tasks and detailed instructions on current assignments
- The decisions you make impact your own work and may impact the work of others
- You will be an individual contributor as a part of a team, with a focused scope of work
- Please note that this role may require you to work in rotational shifts
Qualification Any Graduation
📌 Customer Service Analyst (Bengaluru)
🏢 Accenture
📍 Bengaluru
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