Role & responsibilities :-
- Managed day-to-day business operations to ensure smooth workflow and service delivery.
- Led and supervised teams, monitored performance, and provided coaching to achieve operational targets.
- Developed and implemented process improvements to increase productivity and reduce costs.
- Monitored key performance indicators (KPIs) and prepared operational reports for management.
- Coordinated with cross-functional teams to resolve operational issues and improve customer satisfaction.
- Ensured compliance with company policies, quality standards, and regulatory requirements.
- Handled resource planning, scheduling, and workload distribution.
- Managed client escalations and ensured timely issue resolution.
Preferred candidate profile :-
Interested candidates can reach out to Ms. Mansi Kohli
Email ID:-
[email protected]
Contact Number:- (phone hidden)
📌 AM Operations- Chandigarh-WFO
🏢 De Corporate Consulting
📍 Chandigarh