Join us in Jaipur, Sitapura as a Customer Support Executive. You will manage customer interactions through digital channels, ensuring high-quality resolution and service excellence.
Key Responsibilities
- Seller Support: Assist retail sellers via email and chat with account, inventory, and order issues.
- Resolve customer queries in real-time via chat and email platforms.
- Maintain professional grammar, tone, and formatting in all written communication.
- Meet key performance metrics, including response time and customer satisfaction scores.
- Navigate multiple internal systems simultaneously to troubleshoot client issues.
Education and Experience
Graduates in any discipline.
Fresher / Experienced.
5.5 Days a week.
Comfortable in 24*7 Environment.
Logistics and Transport
Cab Facility: Available within a 25 KM radius of the Jaipur facility.
Geographic Constraint: Candidates must reside within the operational cab zone.
Remote Work: This is strictly an in office role, not open to remote candidates.
Compensation - 27K CTC (inhand 24k) + Relocation Bonus
Contact Details-
[email protected]
(phone hidden) (whatsapp only)
📌 Chat/Email Process (Jaipur)
🏢 TP
📍 Jaipur