- Implement and overseeing the SAP defined process for delivering Windows Applications via Patch My PC (Intune)
• Train and mentor the packaging team on the developed best practices for Windows application packaging
• Provide continual expert-level training and final package review to mid-level packagers.
• Build new software packages that require advanced-level packaging for the Windows platform in accordance with the established SAP guidelines..
• Refresh existing complex packages or applications for the Windows platform.
• Where Patch My PC does not fit as a delivery mechanism, package applications using Advanced Installer and the PSADT (PowerShell App Deployment Toolkit) for Intune Deployment
• Resolve complex end-user packaging incidents.
• Work with application owners to resolve product support issues.
• Assist current application owners with requesting new software packages
• Monitor the SAP Software Packaging team mailbox
• Provide technical consultancy and support to the team in the related area of technology.
• Provide technical and end user support for all packages deployed at SAP
• Submit and review application requests for software packaging.
• Write the required PowerShell scripts for the packaging functionality.
• Deploy and support client based and web based applications
• Build, maintain & support packaging templates (logos, popups, pre and post action scripts)