SLS Consultant Sr.- SAMPro

Location: This is a hybrid prospect in Delhi NCR, Bangalore, Hyderabad, Gurugram.

Shifts- 6:30 PM - 3:30 AM (US shift)

Insight at a Glance

- 14,000+ engaged teammates globally with operations in 25 countries across the globe.
- Received 35+ industry and partner awards in the past year
- $9.2 billion in revenue
- Top 20 on Fortune World's Best Workplaces list
- 14 on Forbes World's Best Employers in IT 2023
- 23 on Forbes Best Employers for Women in IT - 2023
- $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

The Senior ITAM Practitioner/SLS Consultant Sr. ensures and advises on the execution of ITAM strategy and enables organisational asset management capabilities.

The Senior ITAM Practitioner/SLS Consultant Sr. is a subject matter expert and strategic advisor. They contribute to the definition and implementation of asset management strategy, lead significant cost optimisation initiatives within established strategic frameworks and provide authoritative advice to senior stakeholders. They are accountable for delivery excellence within the ITAM practice or large-scale client engagements. They also lead ITAM delivery and team, execute projects, manage risks, and ensure quality performance.

The Senior ITAM Practitioner at Insight works in consultancy capacity, providing expert ITAM advice to clients and internal stakeholders while designing asset management strategies, governance frameworks, and optimization programs. They lead complex engagements that align ITAM capabilities with business objectives, influence strategic technology decisions, and deliver measurable business value through Software Asset Management (SAM), Hardware Asset Management (HAM), Software as a Service (SaaS), and Financial Operations (FinOps) initiatives.

Insights Success Criteria

We understand good Senior ITAM Practitioner/SLS Consultant Sr performance as providing expert consultancy that aligns ITAM strategies with business objectives and delivers measurable value. Success includes designing effective asset management frameworks, engaging stakeholders to identify and implement significant cost optimization opportunities,



influencing strategic technology and vendor decisions, and establishing governance structures that ensure compliance and control while enabling business agility. It also includes providing comprehensive audit support throughout external vendor audit processes and managing associated risks. Additionally, it encompasses leading complex global client engagements from scoping through delivery while directing, coaching, and monitoring team performance to ensure quality outcomes.

Key Responsibilities

- Manages and maintains service compliance of IT and service assets in line with business and regulatory requirements, identifies and assesses associated risks and communicates them, and ensures asset controllers, infrastructure teams, and the business coordinate to optimize value, maintain control, and uphold legal compliance.
- Owns client requirements (solutions and analysis, issue resolution), manages consultancy scope and delivery to meet objectives, identifies and recommends options, facilitates stakeholder collaboration to address needs and implement solutions, and enhances client capabilities by ensuring proposed solutions are understood and effectively exploited.
- Oversees contractual fulfilment, uses KPIs to monitor and challenge performance, develops strategies for underperformance and compliance failures, evaluates and advises on changes, negotiates variations and secures authorization, engages stakeholders and experts for review and benchmarking, and implements change management protocols to drive continual improvement.
- Provides and oversees specialist ITAM advice that informs operational leadership and translates strategy into operations, consolidates expertise from internal and third-party sources to deliver coherent, sound guidance aligned to organizational objectives, and supports and promotes the development and sharing of specialist knowledge across the organization.
- Leads cost management strategies, policies, and procedures; provides authoritative guidance on cost optimization; oversees complex cost models and reporting; presents insights to senior stakeholders to enable data-driven decisions; and promotes a culture of cost consciousness and continuous improvement.
- Plans,



organizes, and conducts audits across complex domains and the supply chain; confirms scope and objectives aligned to audit programmes and policies; determines investigation methods; presents findings on control effectiveness and efficiency; provides audit advice; and collaborates with related specialists to develop and integrate findings.
- Defines, documents, and executes small projects or sub-projects; applies project management methods; prepares governance-aligned plans; identifies and manages risks; tracks schedule, costs, quality, and resources; engages stakeholders; and takes corrective action when tolerances are exceeded.
- Provides operational direction, support, and guidance to colleagues; allocates routine tasks and project work aligned to team objectives and individual capabilities; monitors quality and performance to recommend learning or escalate concerns; coaches targeted skills and capabilities; and facilitates effective working relationships within the team.

KeyActivities

- Investigates complex business situations to identify ITAM-related opportunities and challenges; analyses organisational processes, systems, and capabilities to determine current state and improvement requirements; facilitates stakeholder workshops to gather requirements and define desired outcomes; develop business cases for ITAM investments and initiatives; gain stakeholder consensus on improvement priorities and solutions.
- Provides expert ITAM consultancy by designing asset management strategies aligned to business objectives, defining mission, vision, goals, and success metrics; recommend solutions that optimize value and mitigate risk; develop strategic roadmaps for ITAM capability development; influence strategic technology and vendor decisions; guide clients through ITAM transformation initiatives.
- Designs and implements enterprise-wide asset management frameworks, policies, standards, and procedures; establish governance structures that ensure compliance and control while enabling business agility; designs process improvements and operational workflows; defines metrics and KPIs to measure asset management effectiveness and business value.
- Oversees complex license reconciliation projects for enterprise clients, validating analysis quality and compliance positions across multiple vendors and licensing models; identifies compliance risks and optimization opportunities; develop strategic remediation plans; advises senior stakeholders on compliance strategies and risk mitigation approaches.

📌 SLS Consultant Senior (Gurugram)
🏢 Insight Direct India
📍 Gurugram