- Handle customer queries via phone calls, emails, or chats to resolve their issues in a timely and skilled manner.
- Provide accurate information on products/services offered by the company to customers.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
Job Details:
- Queries regarding customers personal systems and how to troubleshoot
- Voice Process
- 6 days working & 1 rotational off
- Shift window: 9 am to 9 pm (any 9 hours)