We are looking for a highly skilled and experienced professional to join our team in Bengaluru. The ideal candidate will have 1-6 years of experience in the BPO/Call Centre industry, with excellent communication skills and a strong background in customer service.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various channels.
- Collaborate with team members to achieve sales targets and improve performance.
- Develop and maintain knowledge of products and services.
- Identify and escalate complex issues to senior management when necessary.
- Participate in training programs to enhance skills and knowledge.

Job Requirements

- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changes.
- Strong problem-solving and analytical skills.
- Proficient in Microsoft Office and other software applications.
- Ability to work independently and as part of a team.
- Robust attention to detail and organizational skills.

📌 BHR Professional (Malad)
🏢 TP
📍 Malad