- Provide L2/L3 production support for Informatica PowerCenter pipelines.
- Monitor ETL jobs, identify failures, and ensure timely resolution.
- Perform root cause analysis (RCA) and implement preventive measures.
- Work closely with business stakeholders and upstream/downstream teams.
- Handle incident, problem, and change requests via ServiceNow.
- Write and optimize SQL queries for data validation and troubleshooting.
- Perform Unix-level debugging and script execution.
- Ensure adherence to SLAs and support documentation.
Technical and Qualified Requirements:
Primary Skills:
- Informatica PowerCenter
- SQL
- UNIX
- Production Support exposure