Quality Assurance need solid managerial skills and a commitment to safety and quality. Some of their regular duties and responsibilities include:
- Establishing and implementing the quality standards for products or services
- Monitoring quality testing and identifying gaps in the testing
- Staying current on laws and regulations to ensure compliance
- Overseeing the quality team
- Training other employees on quality procedures
- Handling quality reports and documentation
- Collecting and analyzing quality assurance data
- Working with suppliers to ensure the quality of supplies
- Develop and implement quality assurance policies and procedures
- Interpret and comply with quality assurance standards
- Plan,
conduct and monitor testing and inspection of materials and products to ensure finished product quality
- Analyze data to identify areas for improvement in the quality system
- Develop, recommend and monitor corrective and preventive actions
- Coordinate and support on-site audits conducted by external providers
- Evaluate audit findings and implement appropriate corrective actions
- Ensure ongoing compliance with quality and industry regulatory requirements
- Manage and mentor a professionals
- Document internal audits and other quality assurance activities
- Investigate customer complaints and non-conformance issues