- Deriving Sales from distributor as per assigned DRCP.
- Prepare plan to achieve the assigned business objectives for the territory on a monthly level and work towards achievement of targets.
- Assist distributors in achieving their overall sales target through regular visits, scheme communication and timely material service.
Process Compliance & System Integration
- Ensure to adhere DRCP strictly as planned by TSM.
- Mark attendance in system through DRCP on daily basis to validate the number of visits of Retailers, Distributors, Applicators of the assigned areas and territories.
- Ensure to convert visit into productive calls.
- Ensure to fulfill assigned outlets and distributors on daily basis to complete desired KIs
Distributors Visits & Assistance
- Assist distributors in providing solution to his contractors as well as end consumers for any complaints or queries
- Provide information of Vishwas App and ensure all distributors book order through Vishwas App only.
- Ensure availability of material, services and promotional tools to the distributors through co-ordination with other stakeholders
- Evaluate the branding potential at identified counters and subsequently providing of display board and panels to maximize visibility
User Connect Visits
- Ensure to connect users directly at distributors places in order to communicate and understand their concern and give them right information about product benefits and content usages.
Special Initiatives
- Ensure to add recent outlets as per framed targets to enhance productivity of the assigned areas and number of Distributors.
- Ensure to revive unproductive outlets since last 6 months and fetch business from by visiting regularly.
Receivable Collection & Follow up
- Ensure payment collections from distributors as per the set benchmarks.
- Monitor the outstanding payments on regular basis and take measure to minimize the over dues.
- Follow-up on billing and fulfillment of orders in the system.
Customer Complaints Resolution
- Understand Distributor complaints Investigate and resolve distributors level and customer level complaints within the defined timelines or escalate the same to higher authority if required.