Key Responsibilities:

- Lead and manage a team of Virtual Relationship Managers to achieve sales, service, and portfolio targets.
- Drive team productivity, customer satisfaction (NPS), and profitability.
- Coach, mentor, and monitor team performance to ensure target achievement.
- Coordinate with internal teams for seamless customer servicing and conversions.
- Ensure adherence to compliance, quality, and performance standards.

Job Requirements:

- Graduate with 4+ years or Post Graduate.
- Minimum 3 years of experience leading a team of 15+ employees.
- Robust people management and leadership skills.
- Experience in Virtual Banking, Relationship Management, or Tele-sales within BFSI preferred.
- AMFI/IRDA certification preferred.
- Excellent communication, interpersonal, and stakeholder management skills.
- Target-driven with a customer-centric approach.

Qualification: Graduate +4 years experience

Location: Thane / Airoli

CTC Up to 11 Lakhs

📌 Team Leader – NR Virtual Relationship Manager (VRM) (Thane)
🏢 Career Goals Thane
📍 Thane