- Job Title : ServiceNow Product Manager
- Experience Required: 8 15 Years
- Employment Type: Permanent Full time
- Location : Bangalore
- Notice : Immediate to 30 days

Job Summary :

Position Summary

We are seeking a highly motivated ServiceNow Product Manager to define, prioritize, and drive the strategic roadmap for the ServiceNow platform across the organization. The ideal candidate will partner with business stakeholders, IT teams, architects, and platform owners to maximize business value, improve user experiences, and ensure alignment between organizational objectives and ServiceNow capabilities.

The ServiceNow Product Manager will own the platform vision, manage the product backlog, prioritize enhancements, and lead the delivery of ServiceNow solutions that support enterprise service management and digital transformation initiatives.

Key Responsibilities

- Product Strategy & Roadmap: Define and maintain the ServiceNow product vision, strategy, and multi-year roadmap.
- Align ServiceNow capabilities with business goals and digital transformation initiatives.
- Identify opportunities to optimize processes, automate workflows, and improve user experiences.
- Evaluate current ServiceNow features and releases to drive platform innovation.

Stakeholder Management

- Collaborate with business leaders, process owners,



and technical teams to gather requirements and prioritize initiatives.
- Serve as the primary point of contact for ServiceNow platform-related business needs.
- Facilitate stakeholder workshops, governance meetings, and roadmap reviews.
- Communicate product strategy, priorities, and delivery status to executive leadership.

Product Backlog Management

- Own and prioritize the ServiceNow product backlog based on business value, risk, and strategic objectives.
- Define user stories, acceptance criteria, and business requirements.
- Partner with development and platform teams to ensure requirements are clearly understood.
- Balance competing priorities across multiple ServiceNow modules and business functions.

Platform Governance & Optimization

- Establish platform governance standards and best practices.
- Ensure alignment with enterprise architecture, security, compliance, and operational requirements.
- Monitor platform performance, adoption, and user satisfaction.
- Drive continuous improvement and platform optimization initiatives.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 ServiceNow Product Manager (Bengaluru)
🏢 IBU Consulting
📍 Bengaluru