Customer Service Analyst (Gurugram)

Customer Service Analyst (Gurugram)

07 Aug
|
Accenture
|
Gurugram

07 Aug

Accenture

Gurugram

Skill required: Life & Annuity - Claims Processing

Designation: Customer Service Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

What would you do? We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers
Life & Annuity Specialist is responsible for managing and administering life insurance policies and annuity contracts throughout their lifecycle. This role encompasses policy issuance, claims processing, and providing excellent customer service to policyholders. The primary goal is to ensure clients receive their entitled benefits and fully understand their coverage options Roles and Responsibilities

- Process policy issuance and endorsements accurately and timely.

- Manage life insurance and annuity claims, ensuring thorough review and prompt payouts.

- Serve as a point of contact for policyholders, addressing inquiries and providing guidance on products and benefits.

- Ensure all activities comply with regulatory requirements and company policies.

- Maintain detailed and organized records of policy transactions and communications.





What are we looking for? Candidate should be adaptable for 100%-night shift start from 8.30 PM and RTO during the training We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers Life, Annuity, Retirement Insurance, claims experience and managed financial transactions
We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers

Life, Annuity, Retirement Insurance, claims experience and managed financial transactions

Roles and Responsibilities:
- Candidate should be flexible for 100%-night shift start from 8.30 PM and RTO during the training We are looking for candidate with experience in Life-Annuity Claims and Policy admin service s financial and non-fi transactions such as policy surrender, loan, withdrawal, and policy transfers Life, Annuity, Retirement Insurance, claims experience and managed financial transactions

Qualification Any Graduation

📌 Customer Service Analyst (Gurugram)
🏢 Accenture
📍 Gurugram

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