Greetings from JobShop

India's Leading BPO Recruitment Partner

Position Overview

We are seeking customer-centric professionals with excellent communication skills to join our Voice Support team. The role involves handling customer interactions, resolving queries efficiently, and delivering a seamless customer experience while adhering to organizational quality standards.

Job Location

Bangalore

Work Schedule

- Rotational Shift Timings
- 5-Day Work Week
- 2 Rotational Weekly Offs

Compensation & Advantages

- Annual CTC up to 5.5 LPA
- Salary hike of 30%40% based on current/last drawn CTC
- Company-sponsored 2-Way Transportation (Pickup & Drop)
- Performance-based rewards and recognition
- Structured learning and career development opportunities

Key Responsibilities

- Manage inbound customer interactions in a qualified manner.




- Identify customer concerns and provide timely, accurate resolutions.
- Maintain service quality and customer satisfaction standards.
- Achieve defined productivity and quality metrics.
- Ensure compliance with organizational processes and policies.

Hiring Process

- HR Interview
- Versant Communication Assessment
- Operations Interview

For More Details

Contact HR Ameen -(phone hidden)

/ (phone hidden) / 080-46115600 or visit Our Website Which is jobshop.ai

OR Come direct to Jobshop which is:

Jobshop,485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043

Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6

****PLEASE DO REFER YOUR FRIENDS****

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📍 Bengaluru