Skill required: Workforce Data Admin - HR Service Delivery

Designation: HR Service Delivery Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

What would you do? To be aligned to SLAs and focused on long-term operational efficiency and client satisfaction. Driving continuous improvement and delivering consistent client value.

Process and strategy of providing and managing human resources services and information to employees within an organization.
This encompasses various aspects, including employee support, benefits administration, onboarding, payroll, and other HR related functions

What are we looking for? Solid HR Operations domain knowledge (hire-to-retire lifecycle)
Ability to manage SLAs, quality, and customer experience
Strong analytical mindset to interpret data and drive decisions
Effective communication and stakeholder management skills




High focus on compliance, governance, and process adherence

HR tools & systems - ServiceNow (ticketing)
Quality & Compliance frameworks ?? SOP adherence, QC processes
Global Client handling exposure -

Roles and Responsibilities: Manage HR transactions ensuring SLA, quality, and accuracy
Handle employee queries and ensure timely resolution
Adhere to SOPs and audit/control requirements
Work closely with peers, leads, and stakeholders
Escalate risks/issues proactively and ensure closure
Continuous Improvement

- Identify process gaps and suggest improvements

- Contribute to efficiency and automation initiatives

Qualification Any Graduation

📌 HR Service Delivery Analyst (Bengaluru)
🏢 Accenture
📍 Bengaluru