Looking to onboard a skilled Team Leader- Operations with 2 to 7 years of experience to join our team in Bengaluru. The ideal candidate will have a strong background in operations management and excellent leadership skills.

Roles and Responsibility

- Manage and oversee the implementation of short-term activities within the team.
- Provide operational support to ensure smooth day-to-day operations.
- Supervise less experienced professionals, providing skilled expertise and taking responsibility for end-product quality.
- Develop and implement process improvements to enhance efficiency and productivity.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze customer issues and provide effective solutions.

Job Requirements

- Minimum 2 years of experience in operations management or a related field.
- Strong knowledge of CRM/IT Enabled Services/BPO industry practices and trends.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and decision-making skills.
- Experience in managing a team of individual contributors.

📌 Team Leader- Operations (Bengaluru)
🏢 TP
📍 Bengaluru