We are looking for a highly skilled and experienced Real Time Adherence Executive to join our team. The ideal candidate will have a strong background in CRM/IT Enabled Services/BPO and excellent communication skills.

Roles and Responsibility

- Manage and maintain accurate records of customer interactions and transactions.
- Provide exceptional customer service and support through various channels.
- Collaborate with cross-functional teams to achieve business objectives and goals.
- Analyze data and metrics to identify trends and areas for improvement.
- Develop and implement process improvements to increase efficiency and productivity.
- Ensure compliance with company policies and procedures.

Job Requirements

- Minimum 2 years of experience in a related field, preferably in CRM/IT Enabled Services/BPO.
- Strong knowledge of customer relationship management principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Robust analytical and problem-solving skills.
- Experience with teleperformance tools and technologies is an added advantage.

📌 Real Time Adherence Executive (Gurugram)
🏢 TP
📍 Gurugram