- Manage and supervise a team of professionals to achieve operational excellence.
- Develop and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to meet business objectives.
- Analyze performance metrics and provide feedback to team members.
- Ensure compliance with company policies and procedures.
- Identify and mitigate risks to ensure seamless operations.
Job Requirements
- Proven experience as a Team Leader in BPO operations.
- Strong knowledge of international operations and processes.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Robust analytical and decision-making skills.
- Experience with performance management and coaching.
📌 Team Leader - Operations - International (Mansarovar)
🏢 TP
📍 Mansarovar
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