Role & responsibilities

- Welcome and assist students, parents, faculty members, visitors, and guests in a courteous and professional manner.
- Manage the university reception area and ensure it remains organized, presentable, and operational throughout the day.
- Answer, screen, and direct incoming telephone calls and emails to the appropriate departments.
- Provide accurate information regarding university services, departments, events, admissions, and campus facilities.
- Maintain visitor records, issue visitor passes, and ensure adherence to campus security protocols.
- Receive, sort, and distribute incoming mail, courier deliveries, and official correspondence.
- Coordinate meeting room bookings and assist with scheduling appointments for university officials when required.
- Support admissions and administrative teams by directing prospective students and parents to relevant departments.
- Maintain records of inquiries, complaints, and visitor interactions, ensuring timely follow-up.




- Assist in organizing university events, seminars, orientation programs, and official meetings as required.
- Coordinate with housekeeping, maintenance, and security teams to ensure the reception area functions efficiently.
- Handle basic administrative tasks including filing, photocopying, scanning, document management, and data entry.
- Ensure confidentiality of institutional information and comply with university policies and procedures.
- Escalate issues or emergencies to the appropriate authorities promptly.

Preferred candidate profile

- Excellent verbal and written communication skills.
- Professional appearance and positive attitude.
- Solid interpersonal and customer service skills.
- Ability to multitask and prioritize work effectively.
- Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).

📌 Front Desk Officer (Jaipur)
🏢 client of Quadrangle
📍 Jaipur