Role & Responsibilities

- Welcome and assist patients and visitors in a professional and courteous manner.
- Manage patient registration, appointments, and follow-up scheduling.
- Answer incoming calls and respond to patient enquiries.
- Make telecalling for appointment confirmations, follow-ups, and lead conversion.
- Coordinate with doctors and staff for smooth daily clinic operations.
- Maintain patient records and ensure accurate documentation.
- Handle billing, payments, and basic administrative tasks.
- Manage WhatsApp and email communication with patients.
- Ensure a clean, organized, and patient-friendly front office environment.
- Provide excellent customer service and maintain patient satisfaction.

Preferred Candidate Profile

- Graduate in any discipline.
- 3+ years of experience in front office, reception, customer service, telecalling,



or hospital administration (Freshers with excellent communication skills may also apply).
- Excellent verbal communication in Hindi and basic English.
- Good interpersonal and patient-handling skills.
- Computer proficiency (MS Office, Excel, Email, WhatsApp).
- Well-groomed, confident, and customer-oriented personality.
- Ability to multitask and work in a fast-paced environment.
- Experience in hospitals, clinics, diagnostic centres, or healthcare will be an added advantage.

Perks and Benefits

- Competitive salary with performance-based incentives.
- Professional and supportive work environment.
- Training and growth opportunities opportunities.
- Exposure to modern healthcare and patient management systems.
- Employee discounts on selected healthcare and wellness services.

📌 Front Office Manager (Jaipur)
🏢 Kimi Medihealth
📍 Jaipur