- Contact customers to collect overdue payments and ensure timely recovery of outstanding dues.
- Maintain regular follow-up through calls, emails, and visits to resolve payment issues.
- Negotiate payment plans and settlements with customers as per company policies.
- Update collection records, payment status, and customer interactions in the system.
- Coordinate with internal teams to minimize delinquency and improve collection efficiency.
Preferred candidate profile
- Graduate in any discipline with 13 years of experience in collections, recovery, or customer service.