Job Summary:

We are looking for a friendly, organized, and customer-focused individual to help us manage and improve relationships with our customers. As a CRM Executive, you will help keep our customer database up-to-date, support customer communication, and assist with loyalty programs and campaigns.

Key Responsibilities:

- Maintain and update customer records in our system.

- Support communication with customers through email, phone, or SMS.

- Help run loyalty programs, offers, and feedback campaigns.

- Work closely with other teams (sales, support, marketing) to improve customer experience.

- Track basic customer trends and report them to the team.

- Follow up with customers to ensure satisfaction.

Requirements:

- Valuable communication and people skills.

- Basic computer knowledge (email, Excel, etc.).

- Organized and detail-oriented.

- Ability to work well with a team.

- Previous customer service or sales experience is a plus but not required.

Nice to Have:

- Familiarity with any CRM software (like Zoho, HubSpot, or Salesforce) is a bonus.

- Interest in marketing or customer service.

📌 Urgent Hiring CRM Executive immediate joiners preferred (Bengaluru)
🏢 TYA Business Solutions
📍 Bengaluru