- Coordinate with customers and the sales team regarding enquiries, quotations, and follow-ups.
- Support day-to-day sales activities and maintain accurate customer records.
- Prepare quotations, proposals, sales reports, and other required documentation.
- Follow up with customers on enquiries, proposals, and order status.
- Maintain and update customer databases and sales records.
- Coordinate with internal departments to ensure timely execution of customer requirements.
- Assist the sales team in lead management and business development activities.
- Handle customer communication through calls and emails professionally.
- Track pending enquiries and ensure regular customer follow-ups.
- Provide regular sales coordination and business updates to the management.
Qualifications & Experience
- Qualification: D.Pharm / B.Sc. Pharmacy / M.Sc. Pharmacy.
- Minimum 2+ years of relevant experience in the pharmaceutical industry.
- Experience in sales coordination, customer coordination, or sales support is preferred.
- Good communication and customer-handling skills.
- Strong follow-up and coordination abilities.
- Positive knowledge of MS Office and sales documentation.
- Ability to manage multiple tasks and work effectively with internal teams.