At Cult.fit, we believe a perfect workout starts long before the first rep. The Operations
Excellence team is the invisible force that makes this happen — ensuring every one of
our 700+ fitness centers delivers a flawless, consistent member experience, every
single day, at scale.
We build the technology that empowers thousands of frontline peers — trainers, center
managers, housekeeping staff, and gym owners — and gives central governance teams
real-time visibility into what's happening on the ground. Think IoT sensors that measure
center health, vision-tech that analyzes CCTV feeds to flag experience issues without
human intervention, and workflow automation systems that orchestrate actions across
the organization before a single member notices a problem.
This is high-impact, high-visibility work. The products you build will be used by
thousands of Cult.fit employees daily and will directly protect the workout experience of
millions of members.
We are looking for a Product Manager 2 to own and advance the operations excellence
charter. You will be the connective tissue between frontline operations, central
governance, process design, engineering, analytics, and UX — translating on-ground
realities into scalable, intuitive technology solutions. You will work with ambiguous,
complex operational problems and drive them to crisp, well-defined product solutions
with measurable impact.

What You'll Do
Define and drive the product roadmap for operations excellence — building
tools that help frontline staff do their best work and giving management teams
real-time visibility into center health.
Conduct deep user research with diverse stakeholders — from housekeeping
staff at a Bengaluru center to senior operations leaders — to understand their
workflows, pain points, and what "excellent" looks like in practice.




Work with engineering teams to build and scale IoT and vision-tech
integrations that enable continuous, automated measurement of center
experience.
Design and iterate on workflow management and automation systems that
surface the right information to the right person at the right time — reducing
operational toil and increasing accountability.
Translate operational complexity into clean, intuitive product experiences — the
trainer using your app in a 5-minute window between sessions needs it to be
fast and effortless.
Establish the right metrics to measure center experience quality, identify
leading indicators, and use data to rigorously validate product decisions and
prioritize the highest-leverage interventions.
Run rapid experiments, test hypotheses, and iterate rapid — this is a domain
where the feedback loop between product and ground reality is tight.
Partner closely with process design teams to ensure that product changes and
operational processes reinforce each other.

What We're Looking For
3+ years of experience in product management, ideally within consumer or
enterprise applications where operational complexity meets user empathy.
A bachelor's or master's degree from a highly regarded institution (Tier 1
preferred).
Strong data orientation — you can define the right metrics for a complex
operational problem, identify proxies when perfect data doesn't exist, and use
quantitative and qualitative signals together to arrive at sharp insights.
Demonstrated ability to break down complex, ambiguous problems into
structured, actionable product roadmaps. You can articulate a problem crisply
in a sentence, and back it up with conviction.
Ability to work with large, diverse stakeholder groups — including non-technical
frontline users — and the ability to adapt your communication and product
decisions to their needs.

📌 Product Manager 2 (Bengaluru)
🏢 Cult.fit
📍 Bengaluru