- Daily processing of timecard entry, remittance match, invoice posting, and exceptions handling
- Identifying and resolving payment discrepancies, timecard rejections, and answering inquiries as needed.
- Ensure timely and appropriate compliance with all associated regulations.
- Ensure daily work is completed as per the defined SOP and within TAT. Work on requests received via the ServiceNow portal and ensure timely closure of requests.
- Handle queries from all stakeholders regarding assigned accounts/activities.
- Take extra initiatives apart from regular work.
- Resolve billing and customer credit issues.
Preferred candidate profile
- B. Com, M. Com, MBA (Finance)
- 1 to 2 years of experience in accounts receivable/O2C domain with a focus on Billing.
- Positive written & verbal communication skills
- Hands On Experience with ERPs (e.g., SAP, Oracle, or similar tools) preferred
- Ability to work 24*7 shift timings.
- Proficient in computer applications including Excel & Word.