- Proper allocation of contracts to the team at the start of the month.
- Regular tracking of the portfolio for specific buckets for the assigned pool/area.
- Specific focus on straight flow cases.
- Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, net off, credit cost/ reversal and roll rates & repo of assets
- Strict adherence to repo process notes
- Regular interactions with the targeted high POS customers
- Generate, analyze & share the data with the team and drive performance through field teams.
- Ensure adherence to collection process and legal guidelines
- Trace out absconded default customers and initiate recovery process
- Analyze the data, trends & come out with quick action plans
- Continuously provide training and upskilling opportunities for the team.
📌 Area Manager Collection - Two Wheeler (Hubballi)
🏢 Tminputs And Services
📍 Hubballi
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