Senior Consultant, Agile & Product Player-Coach

About the Role

Turnberry is seeking a Senior Consultant to join our Business Excellence practice as an Agile & Product Player-Coach. This is a hands-on, credibility-first role for someone who has actually done the work coaching from lived experience rather than from a framework playbook. This person reads the room: they flex their approach based on company culture, team maturity, and what's realistic for that specific client, rather than forcing a rigid methodology. The core mandate is helping client teams move toward a functioning product operating model with real agile capabilities — not as a slide deck exercise, but as a lived, working system the team can run day to day.

Key Responsibilities

Pragmatic, Context-Driven Coaching

- Coach product teams and Product Owners using judgment grounded in real practitioner experience — not textbook agile theory
- Read team and organizational context (culture, maturity, leadership appetite for change) and flex coaching approach accordingly, rather than applying a one-size-fits-all framework
- Make practical trade-off calls on which practices to introduce now versus later, based on what a given team can actually absorb
- Model credible, "I've done this" coaching — able to speak to real trade-offs and failure modes, not just best-practice theory

Product Operating Model Enablement

- Help guide client teams toward a working product operating model — translating strategic intent into real, functioning team-level practices




- Bridge the gap between operating-model design (often set by others at a strategic level) and the practical, day-to-day agile capabilities needed to actually run it
- Coach Product Owners on the muscle of true product ownership — outcome-based prioritization, discovery habits, and decision rights — as part of standing up the operating model
- Identify and troubleshoot where a client's current team practices are misaligned with the target operating model, and pragmatically close the gap

Team-Level Agile Coaching

- Coach agile ceremonies, team habits, and working agreements at the ground level
- Support Scrum Masters and team leads directly, drawing on personal experience in similar roles
- Diagnose team dysfunction or anti-patterns quickly, using pattern recognition from having lived through similar situations

Client & Engagement Responsibilities

- Serve as a trusted, credible presence with client teams — someone who has "been in the seat," not just studied it
- Partner with Turnberry engagement leads to sequence coaching priorities against the broader engagement strategy
- Provide coaching plans, status updates, and outcomes documentation to engagement leadership

Required Qualifications

- 6–9 years of experience in agile/product environments,



including coaching experience and direct personal experience as a Product Owner, Scrum Master, or equivalent hands-on practitioner role — this is a qualification, not a current job duty
- Demonstrated experience adapting agile and product practices across multiple, meaningfully different team or company contexts (not repeated application of a single fixed playbook)
- Experience contributing to or supporting a product operating model transition, ideally including how funding, team structure, or governance connect to day-to-day team practice
- Solid judgment for when to hold the line on a practice versus when to adapt it for the situation
- Consulting or client-services background (or equivalent client-facing experience), with willingness to travel to client sites (up to 40–50%)

Preferred Qualifications

- Exposure to product operating model frameworks (e.g., Marty Cagan/SVPG, Team Topologies) used pragmatically rather than dogmatically
- Prior experience coaching through a specific operating model transition (not just steady-state agile coaching)

Core Skills

- Pragmatic, judgment-driven coaching (vs. rigid framework adherence)
- Credible practitioner background in Product Owner or Scrum Master execution
- Product operating model fluency — able to translate strategy into real team practice
- Reading organizational and team context quickly, and adjusting approach accordingly
- Agile ceremony facilitation and team-level coaching
- Stakeholder influence at both team and leadership levels

📌 Agile Coach (Bengaluru)
🏢 Turnberry Solutions
📍 Bengaluru