We are hiring dynamic and articulate professionals for our International Inbound Voice Process across multiple booming sectors. If you have impeccable communication skills and a passion for helping customers worldwide, we want you on our team!

- Call or Whatsapp you cv to schedule your interview
- HR Mona
- Contact: (phone hidden) / (phone hidden)

Job Overview

- Role: Customer Support Executive (International Inbound Voice / Chat/ Outbound Verification)
- Salary: 19,000 to 28,000 per month (CTC depends on the specific process aligned)
- Sectors Available: Telecom | Background Verification
- Job Type: Full-time
- Work Structure & Shifts
- Work Week: 5 Days working with 2 days rotational offs.
- Shifts: Rotational shifts (including night shifts).
- Transport: Free cab facility provided
- Work Locations (Bangalore)

Perks & Benefits

- Performance Incentives: Earn extra based on your monthly performance metrics.

Growth Opportunities: Clear career progression paths into quality, training, or team management.





What We Are Looking For

- Communication: Exceptional verbal English communication skills (neutral accent, clear articulation, and active listening).

- Education: Graduate or Undergraduate (any stream) with relevant experience.
- Skills: Basic computer literacy, ability to multitask, and a customer-first mindset.
- Flexibility: Must be comfortable working in a 24/7 rotational shift setting.

Key Responsibilities

- Handle inbound calls from international customers, resolving queries related to orders, billing, technical troubleshooting, or account updates.
- Provide accurate, valid, and complete information using the right tools and methods.
- Maintain a high level of professionalism, empathy, and efficiency on every call.
- Meet or exceed daily/monthly performance targets (KPIs) like CSAT and AHT.

📌 Hiring For Voice & Chat Process (Bengaluru)
🏢 SWASTIK STEPSTONE CAREERS
📍 Bengaluru