Tokai Rika Minda India Private Limited

Job Description Sales Engineer

Location: Gurgaon Sales Office, Gurugram, Haryana

Department: Sales & Marketing

Reporting To: Manager – Sales

Employment Type: Full Time

Experience: 2–5 Years (Automotive Industry Preferred)

Qualification: BE / B.Tech – Mechanical / Automobile / Industrial / Production Engineering

Key Responsibilities

Customer Order & Commercial Activities

- Process FE (Forecast Estimate) amendments and monitor customer demand changes.
- Carry out actualization activities by reconciling forecast versus actual demand.
- Prepare and manage Purchase Order (PO) revisions and supplementary POs.
- Coordinate with customers for order confirmation, schedule changes, and delivery requirements.

Engineering Change & Project Coordination

- Implement Engineering Change Notices (ECN) and maintain CARV documentation.
- Coordinate with Engineering, Production, Purchase, QA, and Planning teams for smooth implementation of changes.
- Track customer development schedules, milestones, and event timelines for new projects.

Customer Portal Management

- Operate and update customer portals such as:

- MSIL Portal
- TCC Server (MSIL)
- GSN (Honda Cars India)

- Ensure timely submission of customer documents, schedules, and project-related information.

Localization & Import Activities

- Coordinate localization activities with suppliers and internal teams.




- Verify Import Content and Bill of Entry (BOE) documents for compliance and cost control.
- Support cost reduction and localization initiatives.

Customer Relationship Management

- Maintain strong customer relationships through effective communication and coordination.
- Handle customer queries, negotiations, and issue resolution in a professional manner.
- Participate in customer meetings, reviews, and project discussions.

Required Skills

- Good knowledge of automotive OEM systems and customer portals.
- Understanding of ECN, CARV, FE amendments, and PO management.
- Knowledge of Import Content and BOE verification.
- Strong negotiation, communication, and customer interaction skills.
- Proficiency in MS Excel, PowerPoint, and ERP systems (SAP/Oracle or equivalent).
- Ability to manage multiple customer requirements and work under tight timelines.

Preferred Experience

- Experience working with Maruti Suzuki (MSIL) and/or Honda Cars India.
- Familiarity with TCC Server and GSN portals.
- Experience in localization, recent project coordination, and customer schedule management.

Key Competencies

- Customer Focus
- Result Orientation
- Analytical Thinking
- Coordination & Teamwork
- Problem Solving
- Time Management
- Negotiation Skills

Interested candidates can send resume at [email protected]

📌 Sales Engineer (Gurugram)
🏢 Tokai Rika Minda
📍 Gurugram