Overview

- The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes gathering setup data, leading client and internal meetings to support data interface and billing system setups, coordinating with vendor partner to ensure a smooth transition to the Client Success and Service Delivery teams post go-live.
- This role leads cross-functional teams through 1–3 month onboarding projects. The Project Lead brings robust project management skills, a solid understanding of the revenue cycle, and the ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services.

Responsibilities

- Main contact during onboarding.
- Serve as the primary point of contact for clients during onboarding.
- Manage project timelines, tasks, and communications to ensure on-time delivery.
- Identify and escalate issues,



drive resolution with internal and external stakeholders.
- Lead client meetings to guide onboarding progress and address concerns.
- Coordinate with internal teams to ensure accurate setup of coding, billing, and reporting services.
- Collect and validate client data required for system configuration.
- Anticipate client needs, assess risks, and implement proactive solutions.
- Maintain and share onboarding status updates with stakeholders.
- Contribute to the continuous improvement of onboarding strategies, workflows, and processes.
- Facilitate post go-live monitoring to ensure successful implementation and transition.
- Participate in special projects and perform other duties as assigned.

Qualifications

- Bachelor’s Degree.
- Seven (5) years of related project management experience.
- Effective oral and written communication skills.
- Experience managing multiple projects.

📌 Project Management Lead (India)
🏢 Ventra Health
📍 India